Frequently asked.
Sizing, shipping, returns. The questions every supporter asks before their first capsule.
What is DogsFC?
DogsFC is a fictional FC tribute brand founded in spirit in 1907. We make match-day jerseys for the four-legged supporter. No real federation crests, no team licensing. Pure supporter culture for dogs.
How do I pick the right size?
Use the breed reference chart on every product page. XS Yorkshire to XXL Great Dane. Between two sizes, go up — comfort always wins over tight fit. The 2-finger test at the collar is the standard.
How long does shipping take?
Free shipping worldwide. Orders ship in 3 to 6 working days from confirmation. Delivery in 48 to 72 hours after dispatch to most destinations. You receive a tracking email at every step.
What is the return policy?
14-day return if the tag is intact. Initiate from your account or email [email protected]. We refund within 5 working days after we receive the item.
Can I machine wash the jersey?
Yes, 30° inside-out on machine delicate cycle. Flat dry away from direct sun. Do not tumble dry, do not use fabric softener, do not iron the print zones.
Why are the jerseys limited to 100 pieces?
Each capsule is a collector drop. Limited to 100 numbered pieces per nation per variant. When the drop sells out, it does not come back. The supporter who gets one keeps a piece of the drop history.
Is payment secure?
Yes. We use Stripe for all payments — SSL encryption end-to-end, Apple Pay and Google Pay supported, PCI DSS compliant. We never see or store your card details.
What currency are prices in?
Prices display in EUR by default. Your payment provider handles the conversion to your local currency at the live exchange rate. Free shipping applies regardless of currency.
Can I track my order?
Yes. Email confirmation when the order ships, with the tracking number. You can also track from your account dashboard or via our order tracking page.
Where do you ship from?
We ship from European fulfilment partners. International orders use standard tracked carriers. All orders are eligible for free shipping with no minimum spend.